FAQs

Frequently Asked Questions

1. Where do you ship from?
We ship directly from our U.S. or global warehouses, depending on product availability and location.

2. How long does shipping take?  
Standard U.S. shipping typically takes 5–10 business days.

3. Can I track my order? 
Yes! Once your order is shipped, you'll receive a tracking number via email.

4. Do you accept returns?  
Yes. We offer returns within 14 days of delivery. Please refer to our Refund Policy.

5. What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and more.

6. What if I received the wrong or damaged item?
Please contact us at support@bathstore.top within 3 days of receiving the item with photos.

7. How do I contact customer support?
Email us at support@bathstore.top — we typically respond within 24 hours.